Returns & Exchanges

Due to the perishable nature of our frozen biscuits and breakfast items, we cannot accept physical returns, but we are committed to ensuring you are 100% satisfied with your order. If your delivery arrives damaged or does not meet our quality standards, please reach out so we can make it right with a refund or replacement.

1

Document the Issue

Take clear photos of the shipping box and the product packaging if you notice any damage or thawing upon arrival.

2

Contact Support

Email our customer service team within 14 days of delivery with your order number and the photos of the affected items.

3

Quality Review

Our team will review your request and verify the shipping logs to determine if a refund or a reshipment is the best solution.

4

Resolution Delivery

Once approved, a replacement order will be processed immediately or a refund will be issued to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing